Audit-ready care operations

Every shift documented.
Every record audit‑ready.

Daily logs, eMAR, incidents and serious occurrences for licensed care agencies. Supervisor-approved, locked, and hosted in Canada.

  • No card required
  • Hands-on onboarding
  • Data stays in Canada

Rather see it first? Request a demo.

Maple House · Tuesday evening

Supervisor view

  • Evening log — Resident A.

    Signed by J. Patel · 9:42 PM

    Approved · locked
  • eMAR — 8 PM medication round

    6 of 6 doses recorded

    Complete
  • Incident report #1042

    Awaiting supervisor review

    Review

Serious occurrence · Ministry report due

Level 2 · filed by M. Roy

Hosted in CanadaPHIPA-aligned safeguardsAppend-only audit trailMFA & automatic logoutTenant isolation at the database

Built for the people on the floor

Access follows your hierarchy. Pick a role and see what their CarePath247 looks like.

House supervisor

Run the home, see the home

  • A review queue with bulk approval for routine logs
  • Their own home’s team — certifications, contact details, nudges
  • The eMAR, incidents, and plans for their home only
  • An optional 7 a.m. brief: what’s waiting, as counts — never client details
The whole path for a house supervisor →

See the product, not a promise

Every screen below is the real thing. Click around — this is what your team would use on day one, on the floor, in the office, and on a home visit.

CarePath247 — Dashboard

Every deadline the agency is carrying, counted once — and what an audit would flag today.

The agency at a glance — every deadline the compliance engine tracks, the review queue, and each home’s day.

Want to click around yourself? We can stand up a sandbox for your agency, with invented residents and your own programs — ask for one here.

What you get

Everything a licensed agency documents, in one place

Purpose-built for licensed care operators — not a generic form builder.

Incidents & serious occurrences

The ministry’s one-hour and 24-hour clocks, tracked for you.

Medication records that hold up

Every dose signed by the person who gave it, when they gave it.

Daily logs & communication book

Shift notes that lock once a supervisor approves them.

Safety plans & plans of care

The crisis cycle your team already trains on.

Compliance that runs itself

Deadlines surface before they become findings.

Your records stay yours

One button produces a complete copy of everything.

See all 17 features

The daily record

What staff write during a shift, or after a visit.

Daily logs & communication book

Shift notes that lock once a supervisor approves them.

Structured shift documentation with staff signatures, supervisor review, locked records, and handover notes with read receipts.

Shift handover, signed for

Assembled from what the system already knows, and acknowledged by whoever comes on.

Medications still due, incidents still open, logs awaiting review and deadlines landing tomorrow are gathered for the outgoing worker rather than retyped from memory. Completing it freezes the list; the incoming worker acknowledges it against their name and the time.

Medication records that hold up

Every dose signed by the person who gave it, when they gave it.

Missed, refused, and held doses are recorded as exactly that — never left blank for someone to fill in later.

Incidents & serious occurrences

The ministry’s one-hour and 24-hour clocks, tracked for you.

Complete incident reports with approval workflows, and serious occurrence reporting that sets the Level 1 or Level 2 deadline from when the agency became aware — and counts down to it automatically.

Outreach and community programs

Home visits and calls — including the ones that reached nobody.

Not every program runs shifts. Contact is recorded as episodes rather than as a shift somebody worked, with the same approval and audit trail as a residential log.

Plans, reviews and consents

The documents a licensing reviewer asks for by name.

Safety plans & plans of care

The crisis cycle your team already trains on.

Pre-crisis through recovery, each phase pairing what staff will see with what they do about it. Versioned, approved, and reviewed on a schedule.

Behaviour you can count

Whether it is getting better or worse, answered from records rather than memory.

Each behaviour recorded with what came before it, what staff did and how it ended, then counted across the last thirty days against the thirty before — and tagged to the phase of that young person’s own safety plan. Coping counts too, so the trend can point upward.

Quarterly progress reports

Drawn from the quarter’s records, not written from memory.

Goals, education, health, behaviour, family contact and incidents — written once, approved, and locked. The next one is scheduled the moment it is finalised.

Consents that tell you when they lapse

Warned thirty days before a permission runs out.

Upload the signed page and record when it was signed and when it expires. A withdrawn consent is marked as withdrawn, not quietly deleted — so nobody relies on it by mistake.

Compliance that runs itself

Deadlines surface before they become findings.

One engine tracks plan reviews, risk reassessments, staff supervision, certification expiries, expiring consents, and incident follow-ups.

Built around your agency

Not the other way round.

Forms you build yourself

Your intake, your wording — no developer, no change request.

Built in the browser. Answers can carry straight onto the client record, so nobody retypes a child’s name at admission.

One log per child, or per house

Your agency chooses which.

A whole-home log runs a full day with every shift adding to it — tag a resident and only that paragraph reaches their own record.

Access that follows the roster

Optionally hold sign-in to rostered shifts.

An hour either side. Choose what staff see on a client record — while allergies and safety plans can never be hidden.

Installs on any device

Add it to a phone and it opens like an app.

Nothing is stored on the device, and every screen carries the reader’s name.

Proof, and control of your own records

What you show an auditor, and what you take with you.

Built for accountability

An append-only trail of every action.

Role-based access down to the individual home, multi-factor sign-in, and auto-logout. Records lock on approval; corrections are signed amendments beside the original.

Reports, analytics & exports

Census, incidents and staffing, charted over years.

Plus filtered reports exported to spreadsheet or print-ready PDF.

Your records stay yours

One button produces a complete copy of everything.

Your data and files, for your own storage — audited on the way out, with no lock-in and no exit fee.

Compare

CarePath247 vs. binders and spreadsheets

Not another vendor — the two things most agencies are actually running on today.

CapabilityCarePath247Paper bindersSpreadsheets + shared drive
Prove who gave a dose, and whenIncludedManualManual
Know how long is left to report an occurrenceIncludedNoneNone
Show who wrote a record, and who approved itIncludedNoneNone
Show that a record has not been altered sinceIncludedNoneNone
Limit a home’s records to that home’s staffIncludedNoneManual
Hand over a complete file on demandIncludedPhotocopyPartial

An icon and a label for every state, so the table does not rely on colour alone.

How it works

From the floor to the filing cabinet — without the filing cabinet.

Two care workers talking over mugs at a kitchen table
  1. 1

    Staff log the shift

    Minutes per shift · one 60–90 min session to learn, recorded

    Guided forms for daily logs, incidents, and the comm book — signed by the staff on shift, from any device, in minutes.

  2. 2

    Supervisors review & approve

    One session for supervisors · bulk approval for routine logs

    Review queues surface what needs eyes. One tap approves and locks the record; amendments stay tracked forever.

  3. 3

    Compliance runs itself

    No ongoing effort · set-up is a day on our side

    Ministry clocks, review dates, and expiring certifications turn into deadlines on the dashboard — and audit-ready exports.

Pricing that scales with you

Priced per home with unlimited staff, so everyone who documents is covered — residential, foster, group, supported living, and outreach alike. Tell us how many homes you run and we will send you a written quote you can take to a budget meeting.

Founding offer — first agencies only

Your first 3 months, free

Start on CarePath247 with three months free — full access, your own data, hands-on onboarding, no card required. We shape the system around your homes and programs and your feedback drives the roadmap. When the trial ends you simply lock in preferred founding-partner pricing — in exchange for your feedback and a case study.

First 3 months
Free — full access
Onboarding
Hands-on, included
After the trial
Preferred founding rate

Nothing converts on its own. We hold no card, and a paid term begins only when you sign an order form. If you decide not to continue, export everything — records, files and print-ready PDFs — and we delete the agency’s data and confirm it in writing. There is no exit fee and no charge for the export.

Included at every size

Nothing that keeps a young person safe, or keeps you licensed, sits behind a larger plan. Serious occurrence reporting is a legal obligation, not an upgrade, and medication records are part of the safety floor every worker on shift can see.

  • Daily logs & communication book
  • Medication records (eMAR)
  • Incidents & serious occurrences
  • Safety plans & plans of care
  • Compliance tracking & reminders
  • Append-only audit trail
  • Forms you build yourself
  • Full data export, no exit fee

What changes with size

One home

A single home, or a pilot program

One home · unlimited staff

Up to 15 clients

Adds

  • Guided onboarding
  • Staff training session
  • Standard support
  • Migration of current records
Get a quote

A written quote in Canadian dollars, within one business day. No card, and nothing starts.

Multiple homes

Most popular

An agency running several homes or programs

Multiple homes · unlimited staff

Up to 100 clients

Adds

  • Everything in One home
  • Role-based access per home
  • Supervisors scoped to their own programs
  • Agency-wide reporting dashboard
  • Priority support
Get a quote

A written quote in Canadian dollars, within one business day. No card, and nothing starts.

Large or funded

Large providers and government-funded services

High volume · service-level agreement

Unlimited clients

Adds

  • Everything in Multiple homes
  • Complex historical data migration
  • Custom reports built with you
  • API & integrations
  • Dedicated training & named contact
  • Service-level agreement
Get a quote

A written quote in Canadian dollars, within one business day. No card, and nothing starts.

Every agency is quoted in writing, in Canadian dollars, so you have a figure you can take to a budget meeting or put in front of procurement. Guided onboarding and staff training are included at every size; larger or complex historical migrations are scoped separately. The three-months-free offer is for founding-partner agencies. Built for licensed care operators and hosted in Canada.

Before you ask procurement

What a director asks first

How do we migrate from binders and spreadsheets?
Set-up takes a day on our side. Clients and staff come in from the spreadsheets you already have, through Admin → Import data — columns map themselves, duplicates are skipped and reported, and every created record is written to the audit trail. A 200-row import takes seconds. After that, most agencies run two to four weeks in parallel with whatever they use now, at their own pace, rather than switching over a weekend. Historical records beyond that standard import are scoped and quoted separately, so nobody is surprised by them.
How long does training take for front-line staff?
One session of sixty to ninety minutes covers the front-line flow — daily logs, the communication book, incidents and recording an eMAR round. It is recorded, so anyone on nights or on leave can watch it later. Supervisors get a second session for review queues, bulk approval, the schedule and on-call cover, certifications and exports. Every user also gets a guided tour on first sign-in and the Help Centre inside the app. Guided onboarding and staff training are included at every size, not sold as an add-on.
Will this hold up in a ministry or licensing audit?
That is the whole design. Records lock when a supervisor approves them; a correction is a signed, dated amendment beside the original, which never changes. The audit trail is append-only and records reads as well as writes — who opened a record, who downloaded a document, who ran an export — against a named account. Serious occurrences run on the ministry’s own clocks, one hour or twenty-four, with the notifications recorded beside them. Any of it exports on demand. We are not claiming a certification we do not hold: what we have and have not done is on the security page.
If we leave, how do we get our data?
Administrators can export the agency’s records at any time, without asking us — CSV per record type, print-ready PDFs, and the uploaded files. There is no exit fee and no charge for ordinary self-service export. On termination you keep read and export access for thirty days. We then delete production data within thirty days of that period ending, and backup copies within a further thirty-five, and send a written completion statement when every stage has finished. We will not certify destruction while backups still exist.
Where is our data stored, and who can see it?
AWS Canada (Central), in Ontario, with backups in Canada; in normal operation records, files and credentials do not leave the country. One agency cannot see another’s records — isolation is enforced by the database itself, so a query that forgets its tenant returns nothing rather than somebody else’s data. Inside your agency, access follows the hierarchy you set, down to the individual home. Our staff cannot sign in to your agency unless you open a time-limited support window, and everything done in it is in your audit trail. The security one-pager is the forwardable version.

Ready to retire the binders?

Setup takes a day, not a quarter — your homes, your staff, your programs, with the compliance calendar running from day one.

  • No card
  • Hosted in Canada
  • Export anytime
CarePath247 — Audit-ready care operations platform